Whether you have been in a car accident or just want to repair some dings and scratches on your vehicle we are here to help you through the entire process, from start to finish. If you need help understanding the repair process you can read our questions and answers below. Even if you haven't been in an accident, learn what to do in the event of an accident so that you are prepared, in case you ever are.
Does it matter where I have my vehicle repaired?
Absolutely! Anyone who appraises vehicles for a living can tell you that the quality of collision repair varies dramatically and the quality of repair makes a big difference in the value of your vehicle.
Do you repair all vehicles?
Yes. We repair all makes and models.
My insurance company recommended another shop, can I still have my vehicle repaired by you?
Yes. Some insurance companies own collision repair shops or have an incentive to refer work to a specific shop. However, your vehicle is a large investment and you have a legal right to decide where it will be repaired after an accident.
Do you work on vehicles that have not been in an accident?
Absolutely! If your vehicle has been dinged or scratched, we can repair it. We also perform a full detail on your vehicle. Often some minor cosmetic work and a full detail can make you feel like you have a brand-new vehicle.
Do you have rental vehicles available?
Yes. We work to assist our customers with rental vehicles. Whether your insurance will pay for a rental vehicle depends upon your coverage. Check your policy or with your agent. (Even if you have “full coverage” it does not necessarily mean that you have rental vehicle coverage.)
What To Do When Involved In An Accident
Call 911. If someone is hurt, wait for a paramedic. It may be a good idea to make a police report so there is an official report of the accident.
Get to safety! If you're able to, move to the side of the road or a sidewalk. If your car is safe to drive and is causing a hazard where it is, pull it to the side of the road. Otherwise, leave it where it is and get yourself to safety.
Get the facts. While you wait for the police to assess the car wreck, collect the information you need for your claim. Next, take a look around. Gather information about details regarding the auto accident (what happened both before and after).
Know where to take your car for repair. It's helpful to know ahead of time where to take your vehicle for collision repair, and you have a choice when it comes to repairing your vehicle, regardless of where an insurance company recommends.
Working with Your Auto Insurance Company
We know how traumatic an accident is and that each insurance company has its own procedure. This is why we assist you with your insurance company transactions. We provide detailed information regarding the collision repairs and work closely to guide you through the steps in the process of dealing with auto collision paperwork. Rest assured we are with you every step of the way.